If you have deposited but not got a bonus, don’t panic, it happens! Do not withdraw, instead you should ask the customer support for help explaining the bonus you thought you would get and asking for them to grant it to you. For information on how to contact the customer support at each casino see our FAQ by clicking here. If the bonus is still not granted, reach out to us.
I didn't receive the bonus when depositing. What should I do?
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Written by Swann Singy